23  Leader and Values

23.1 Introduction

Leadership is inseparable from values. While skills, strategies, and structures define the operational side of leadership, values determine its moral and ethical foundation. Values act as guiding principles that shape leaders’ decisions, behaviors, and influence on others. Without values, leadership risks becoming manipulative, opportunistic, or short-lived.

John C Maxwell (2007) emphasized that trust — built on values — is the foundation of leadership. Daniel Goleman (1995) connected values to emotional intelligence, particularly empathy and social responsibility. In Indian philosophy, dharma (righteous duty) illustrates the intrinsic link between leadership and values.

In an era of ethical challenges, scandals, and global crises, leaders are judged not only by results but also by whether their actions reflect enduring values.

23.2 Understanding Values in Leadership

Definition

Values are enduring beliefs or standards that guide behavior, shape priorities, and influence decision-making. For leaders, values act as a compass that directs actions toward integrity and responsibility.

Nature of Values
  • Enduring: Values remain relatively stable over time.
  • Guiding: They influence perceptions, choices, and leadership styles.
  • Cultural: Values reflect societal norms but often align with universal principles.
  • Ethical: Values determine whether leadership fosters trust or erodes it.
Types of Values in Leadership
  • Personal Values: Integrity, honesty, humility, courage.
  • Organizational Values: Excellence, accountability, customer focus.
  • Societal Values: Justice, equality, sustainability, compassion.

23.3 The Relationship between Leaders and Values

Leaders as Role Models

Leaders embody values in action. Followers judge not by words alone but by consistency between stated values and demonstrated behavior.

Values and Decision-Making

Values shape ethical choices, ensuring decisions prioritize fairness and responsibility over short-term gains.

Values and Organizational Culture

A leader’s values often become the foundation of organizational culture. Leaders who prioritize transparency, respect, and service create environments of trust and engagement.

Values and Trust

Trust is built when leaders consistently demonstrate value-driven behavior. Without trust, leadership influence erodes.

23.4 Theoretical Perspectives

Covey’s Principle-Centered Leadership

Covey emphasized that values must align with universal principles such as fairness, honesty, and respect. Principle-centered leaders inspire credibility and sustainability.

Rokeach’s Value Theory

Milton Rokeach classified values into terminal values (end goals like peace, success) and instrumental values (means like honesty, responsibility). Leaders require alignment of both.

Schwartz’s Value Framework

Identifies universal value dimensions such as benevolence, universalism, achievement, and power, highlighting tensions and trade-offs leaders navigate.

Servant Leadership (Greenleaf)

Grounded in values of service, humility, and empowerment, servant leadership illustrates how values underpin authentic influence.

23.5 Values in Leadership Practice

Ethical Leadership

Leaders guided by values ensure decisions respect human dignity and fairness, reducing corruption and opportunism.

Visionary Leadership

Values provide moral direction for bold visions, ensuring transformation aligns with ethical principles.

Crisis Leadership

Values sustain resilience and ethical choices during uncertainty, avoiding compromises for expediency.

Cross-Cultural Leadership

Values provide common ground in diverse settings, even when practices differ.

23.6 Indian and Global Perspectives

Indian Perspective

Indian traditions view leadership as inseparable from dharma (righteous duty) and seva (service). Mahatma Gandhi embodied values of truth (satya) and nonviolence (ahimsa), leading with moral authority rather than coercion. Corporate leaders like Narayana Murthy emphasize transparency, fairness, and corporate governance as foundational values.

Global Perspective

Globally, leaders like Nelson Mandela embodied values of justice, forgiveness, and equality, which shaped nation-building in South Africa. In business, Patagonia’s Yvon Chouinard integrated environmental sustainability as a non-negotiable corporate value, demonstrating the power of value-driven leadership.

23.7 Case Studies

Case Study 1: Indian Context – Narayana Murthy (Infosys)

Narayana Murthy’s insistence on transparency and corporate governance reflected values that became central to Infosys’s reputation. By aligning leadership with integrity, he built global credibility for an Indian IT company.

Case Study 2: Global Context – Nelson Mandela

Mandela’s leadership was grounded in values of justice, forgiveness, and equality. His commitment to reconciliation rather than revenge transformed South Africa’s transition from apartheid to democracy.

23.8 Conceptual Framework of Leadership and Values

graph TD
    A["Leader’s Personal Values"] --> B["Ethical Decision-Making"]
    B --> C["Organizational Culture"]
    C --> D["Trust & Credibility"]
    D --> E["Sustainable Leadership Impact"]

    %% Style
    classDef dark fill:#2e4057,color:#ffffff,stroke:#ff9933,stroke-width:3px,rx:10px,ry:10px;
    class A,B,C,D,E dark;

23.9 Challenges in Value-Based Leadership

  • Value Conflicts: Balancing competing priorities (e.g., profit vs. sustainability).
  • Cultural Differences: What is valued in one culture may differ in another.
  • Ethical Dilemmas: Leaders often face trade-offs without clear right answers.
  • Hypocrisy Risk: Stated values may diverge from actual practices, eroding trust.

23.10 Advantages of Value-Based Leadership

  • Builds trust and credibility with stakeholders.
  • Creates resilient and ethical organizational cultures.
  • Guides decision-making in complex environments.
  • Inspires long-term loyalty and commitment.
  • Enhances sustainability and social responsibility.

23.11 Summary

Values are the moral compass of leadership. They guide decisions, shape organizational culture, and sustain trust. Theories from Covey, Rokeach, Schwartz, and servant leadership highlight how values form the foundation of authentic influence.

Indian traditions emphasize dharma, satya, and ahimsa, while global examples like Nelson Mandela and Patagonia illustrate the power of value-driven leadership in politics and business. Case studies of Narayana Murthy and Mandela show how consistency between words and actions transforms values into credibility.

Ultimately, leadership without values is unsustainable. Leaders who align their vision and actions with enduring values ensure not only effectiveness but also ethical, responsible, and transformative impact.